Why do I receive messages?

You receive messages when an action is needed to move forward with the assessment of an employer file are responsible for. It’s important to follow up on these requests, submit all required documents and respond to callback requests. This will allow Job Bank to process your employer file and review the job postings you created.

You can choose to stop receiving certain types of messages and emails from Job Bank. To do this, log in to your user account, and click the "Communication preferences" tab. Then, select the types of emails and messages you want to receive and click "Save". You can update your communication preferences at any time 

Note: Your job postings will be on hold until a Job Bank officer approves the employer file associated with the submitted jobs.

• How do I remove someone from an employer file?
• I’m receiving an error message when trying to register my payroll account number. What should I do?
• How do I access my messages?
• How do I submit my documents online?
• I want to post a job. How do I register an employer?
• I want to hire a caregiver for a private household. What should I do?
• How do I change information in my employer file?
• I’m receiving an error message when adding a new user on file. What should I do?
• Why has my employer file not been approved?
• How do I add someone to an employer file?
• I no longer work for a company and I have access to their employer file. How can I remove myself from the employer file?
• The previous employee is no longer working for the company. Can I change the password and security questions of this employee’s user account?
• I forgot the login information of my user account and I want to register a new employer file. Can I create a new user account?
• Why do I receive messages?