Fill a position
Register an employer
- How do I register an employer?
Registering an employer on Job Bank is easy! All you need to do is: Log in to Job Bank for Employers and click on the “Register a new employer” button located on your Dashboard. If you wish to register additional employers, click on your name located at the top right corner of your (more...)
- I am looking to hire a caregiver for a private household. What should I do?
On Job Bank, private households are considered employers and must therefore register with Job Bank in the same manner as employers. To do so, you must first register your business with the Canada Revenue Agency (CRA). If you have only recently received your payroll account number from the CRA, Job Bank will (more...)
- How do I change my employer file details?
To edit information on your employer file, you can: Log into Job Bank for Employers. Click on your name located at the top right corner of your Dashboard. Click on “Employer files” from the list. Select the appropriate tab and change the required information (e.g. operating name, location, user access, etc.). Click on “Save”. Changes made in (more...)
- My payroll account number is already in use in the system. What can I do?
If you attempt to register an employer on Job Bank and receive an error message stating that your payroll account number is already in use, you can contact the Primary Officer of the employer file. They can give you access to the file by simply adding you as a user. If you (more...)
- Why do I have to send documents to Job Bank?
In some cases, a Job Bank officer may request documents to verify information you provided in your employer file. If information is missing or unclear, you may receive a phone call or an email from Job Bank requesting documents confirming specific details. Documents that Job Bank may request include: A statement of account (more...)
- Why has my employer file not been approved?
Employer files can take up to 5 business days to be processed by a Job Bank officer. All files are treated on a first-come first-served basis. To ensure a quick approval process, verify that the information entered in your employer file reflects the business’ information with the Canada Revenue Agency. Job Bank (more...)
- How do I add another user to my employer file?
To add another user to your employer file, follow these steps: Log into Job Bank for Employers. Click on your name located at the top right corner of your Dashboard. Click on “Employer files” from the list. Click on the “Users” tab then click on the “Add a new user” button. Lookup the email address of (more...)
- I want to register a new employer on Job Bank. Do I need to create a new user account?
No. If you already have a Job Bank user account, you do not need to create another one to register a new employer. Job Bank only allows you to create a user account once. This account can be linked to multiple employers. A user account is different from an employer file (more...)
- I had a job seeker user account, but I am now hiring. What do I do?
You only have one user account on Job Bank, and you use the same login information as an employer as you did when you were a job seeker. To post a job, simply go to Job Bank for Employers and login with your same email, password and security questions you had (more...)
Post a job
- How do I make changes to my advertised job posting?
To edit your job posting, follow these steps: Log in to Job Bank for Employers. From your Dashboard click on the checkbox beside the job you would like to edit. Click on the “Edit” button above the list of job postings. Go to the section containing the information you would like to change. Change the appropriate (more...)
- I can't find the job title that I want to display on my job posting. What should I do?
Job titles found on Job Bank are based on the National Occupational Classification (NOC) code. The NOC is a large directory that contains most jobs held in Canada. If you are searching for a job title and cannot find what you’re looking for, try browsing by occupation. You can do so (more...)
- What are the rules to post on Job Bank?
Every job posting on Job Bank must respect the following criteria: Provincial or territorial minimum wage standards must be met; Tax deductions must be made by the employer; workers must not arrange their own contributions to such programs as income tax, the Canada Pension Plan (CPP), employment insurance (EI) and Workers’ Compensation; There must (more...)
- If I can't write my own job description, what can I do?
Job Bank makes it easy for you to create job postings by providing you with pre-defined options. If you are unable to find a particular job requirement when creating your job posting, you may use the “Additional job requirements” feature. This feature allows you to add other requirements associated to any (more...)
- Can I advertise self-employment opportunities?
Self-employment opportunities cannot be advertised on Job Bank. Employers can only post jobs for which successful candidates would be added to a standard payroll system. They are expected to: deduct income tax, Employment Insurance premiums and Canada Pension Plan contributions from the amounts they pay to their employees; and remit these deductions to (more...)
- Why was my job posting declined?
- Why can't I write my own job description?
In order to offer free, fast and bilingual services to clients, Job Bank does not allow you to use free text. Pre-defined options ensure that job postings are advertised within the shortest time possible since all available options are pre-translated. If you cannot find a particular job title, skill or requirement, there (more...)
- How do I create a job posting?
To create a job posting, log in to Job Bank for Employers. Click on the “Create a new job posting" button located on your Dashboard and follow these steps: Step 1 Select the employer Step 2 Select a job title Step 3 Enter the job details Step 4 Select or add the required skills Step 5 (more...)
- How do I edit my job posting?
To edit your job posting, follow these steps: Step 1 Log in to Job Bank for Employers. Step 2 From your Dashboard click on the checkbox beside the job you would like to edit. Step 3 Click on the “Edit” button above the list of job postings. Step 4 Go to the section containing the (more...)
- Why does my job posting status show “Pending”?
The “pending” status means that your job posting will be reviewed by a Job Bank officer. The current service standard to advertise job postings is two business days. Once approved, the status of your job posting on the Dashboard will be changed to “Advertised”. Important: Your employer file must first be approved (more...)
- Do I have to pay to advertise my job postings on Job Bank?
- How do I extend my job posting?
Your job posting will not be extended automatically; you have to extend it manually before it expires. Here are some guidelines on how to extend an advertised job posting: Log in to Job Bank for Employers. Select the job posting you wish to extend, and click “Extend”. Indicate the number of days your job is (more...)
Advertise on behalf of an employer
- Can I access my colleague's user account to post jobs?
- I work for a placement agency. How do I use Job Bank?
On Job Bank, placement agencies are considered employers when they are responsible for paying the employees they place at their clients’ premises. If you work for a placement agency and would like to post on Job Bank, you must first create your own personal user account. You can do so by (more...)
- I'm a friend or relative of an employer. How do I use Job Bank?
If you are a friend or relative of an employer, you must create your own personal user account before you can post jobs on Job Bank. You should not create a user account on behalf of your friend or relative. To create your own user account on Job Bank, you can: Go (more...)
- I'm an immigration consultant or lawyer. How do I use Job Bank?
On Job Bank, immigration consultants and lawyers are considered third-party representatives who assist one or more employers with their posting activities. These individuals have been given an expressed and legitimate authorization to represent, act and speak on behalf of an employer. As a third-party representative, you must first create your own (more...)
- Why are placement agencies required to provide their clients' information to Job Bank?
- How do I post jobs on behalf of multiple employers?
Your Job Bank user account can easily be linked to multiple employer files. You don’t need to create a new user account to register more employers. Once the first employer file has been created, you can register other employers using the same steps. When creating a job posting, you will have (more...)
Hire foreign workers
- Where can I get information on the Temporary Foreign Worker Program (TFWP)?
For more information on the Temporary Foreign Worker Program (TFWP) or the Labour Market Information Assessment (LMIA), such as its requirements for job postings and recruitment, visit the Temporary Foreign Worker Program website or call the Employer Contact Centre at 1-800-367-5693.
- Where can I get information on Labour Market Impact Assessment (LMIA)?
For more information on the Temporary Foreign Worker Program (TFWP) or the Labour Market Impact Assessment (LMIA), such as its requirements for job postings and recruitment, visit the Temporary Foreign Worker Program website or call the Employer Contact Centre at 1-800-367-5693
Find the right candidates with Job Match
- I'm recruiting new employees. What is Job Match?
The Job Match feature automatically matches your job postings with job seeker profiles. This gives you easy access to potential candidates suited to the position you are advertising for. When a job is advertised, you can see on your Dashboard the number of job seeker profiles matching the job’s requirements. Job Match (more...)
- Who can be matched to my job postings?
For the first 30 days of advertisement, your job posting will only be matched to Canadians and permanent residents. After 30 days, it will also be matched to foreign job seekers participating in the Express Entry program.
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